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AI is everywhere right now, but most of the conversation is either hype or hand-waving.

This newsletter takes a different approach.

Written by David Bruce, an enterprise consultant who has spent the last decade leading large-scale CRM and AI transformations, it focuses on how organisations actually adopt AI in the real world. Each issue breaks down practical strategies, frameworks, and lessons learned from enterprise delivery - the messy middle where adoption succeeds or fails.

If you want plain-English insights on how to actually leverage AI and make it work at scale, this is for you.

Optimistic Intelligence

David Bruce on scaling AI, enterprise delivery, and the messy middle between hype and outcomes.

Standard disclaimer: Anything written here represents my personal views, not my employer’s. Any examples are anonymised. No secrets spilled, no NDAs broken. Content is for informational purposes only, not professional advice unique to your circumstances.

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