A lot of fuss has been made to try and show that optimism, or even contrived or so called intelligent optimism is great in the work place. I can tell you that lack of virtues is the deeper need of business today.
Optimistic Intelligence is a reclaiming of the more natural optimism that is our birth right. When optimism is expressed intelligently it means we have a greater access to realistically changing our life experience, while intelligently inducing optimism just put a smile on a face, which though it might help it is shallow and may lack virtue. You might increase your sales by contriving a feeling of optimism but the image to your customers may see might be an image you don’t want to portray, an image that isn’t virtuous, that is manipulative or an image that sweeps people up into agreeing to buy when actually it is a bad decision for them, and for the company from whom they bought, in the long run.
Optimism that is intelligently generated ignores the core of people. Optimistic Intelligence embraces that core with the ability to comfort using the capacities that under gird our virtues. When virtues are using to meet peoples needs the needs are met with an eye to the benefit of the customer and the company selling a given product and all involved.
Self talk that involves using empathy, objectivity and creativity is great training to put into your business. Why? Because these things uphold the virtues of goodness, truth, and art (which allows us to appreciate the good in life), and when they are used in a way that comforts another or oneself they provide a firm foundation of optimism, a realistic optimism.
Optimism when the wrong course is being followed isn’t truly Optimistic Intelligence, it is just a kind of “hype”.
Making people feel comfortable when they get to your store to buy something is a great idea, but hyping them up to buy ends up putting a bad taste in any intelligent customers mouth, the mouth that says “yes I will buy” or “or gee what a great salesman you are, but I think I will keep looking around”….
Hype, however intelligently generated, isn’t Optimistic Intelligence and business people shouldn’t pay for such training of their “associates” on the sales floor, or any where else for that matter.
Virtue builds a great reputation and encourages honesty which will surely save any business a lot of money. Optimistic Integration is the process of Optimistic Intelligence, it integrates optimism by answering needs in comfortable and realistic ways using processes that produce virtuous character. Again, these processes are the use of objectivity, empathy, and creativity (experiencing things from many persptives), and they produce a respect and an attachment to the virtues of truth, goodness and art.
When you don’t feel an attachment to virtue you don’t act in a virtuous way and that is not good for any business. Thinking about virtue isn’t the same as feeling an emotional/motivational attachment to seeking it out, either in ourselves or in each other.
One day I met a smiling well meaning and seemingly positive and optimistic salesman. I asked “Do I need to bring the sales clerk more information about this nut which I found in a bin?” He smiled and in the company of another smiling lady said to me, “Oh just one? Just put it in your pocket.” He was still smiling, I guess he was feeling positive and trying to “please the customer”. I turned and walked away to the sales clerk, who did know how to get the price. All this man achieved by his pleasant optimism was a benefit of the doubt that he would continue such a practice, and an aversion to turning in such an “optimistic nice guy”. He wasn’t using Optimistic Intelligence, that kind of optimism is based on abilities that support our virtues. Practicing Optimistic Integration Self Talk doesn’t work over night, it’s like a work out for your health, except its for “spiritual or virtue health”.
Now if you wan’t to go even deeper with this process and change the employees who don’t improve much even with this approach, I might suggest a deeper approach requiring a very professional team in California who practice what I have come to call Janovian Primal Therapy. People going through this process will even cost you less in terms of sick days, in my humble opinion.
I don’t go as deep as Janovian Primal Therapy does, but I can help you to understand and utilize abilities and forms of trust that help to create virtuous people whose smiles are genuine and whose conduct is likely to be a bit more above reproach than what is generated by finding intelligent ways to put smiles on faces.
Optimistic Intelligence is a natural state of greater ethics and caring. Let people form an attachment to virtues, and then they are going to be good students of why we should always do our best and treat others with empathy, understanding and an ability to see their point of view and not just our own.
Lack of Optimistic Intelligence usually is based on not having had reasonable chances to develop trust in getting very basic needs met in a kind way, it is a lack of healthy trust and that trust won’t change with a single seminar, nor by elated attempts to find ways to be more positive. A sincerely virtuous positive heart is what effectively moves others to respect your company and to return to it the next time they have a need.
Rev. David Mitchel Stow